Why We Started Vital & Vice…
Do you dread using older vending machines? They have same three choices every time: only chips, candy, and soda. Finicky bill readers… Walking away with a pocket-full of coins. Half-empty machines… They feel like an afterthought, not an amenity.
We wanted something better. Vital & Vice grew out of a simple idea: modern vending should feel like a small convenience store that knows your tastes, is always ready, and never argues with your payment method.
What “Better” Means To Us
- The right mix for your building, not a one-size plan
- Tap-to-pay that simply works
- Clean, reliable machines that stay stocked
- Transparent support, easy refunds
- Options that cover both vitality and vice
What We Set Out To Build
Real Choice
Classic favorites plus better-for-you options: protein snacks, low-sugar drinks, seasonal picks. Inventory tailored to the people who actually use the machine.
Frictionless payment
Tap, swipe, or pay by phone. No cash struggles, no guessing.
Always stocked, always on
Telemetry keeps us connected to every machine. We see sell-through, temperature, and errors in real time so outages are rare and refills are timely.
Pain-free onboarding
Free machines, fast site surveys, straightforward agreements. We handle install, maintenance, refunds, and support.
Fanatical service
You get a direct line for requests and no-hassle refunds. If something’s off, we fix it quickly and adjust the product mix.
Our Promise
We replace the old frustrations with a modern, reliable, and genuinely convenient experience. People get what they want quickly, you get an amenity that reflects well on your space, and everyone wonders why it wasn’t like this before.
If you want to see what this could look like at your location, start with a quick site survey.